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    Terms of Service

    Last updated: 10/18/2026

    Welcome to Nexium Care Hub. These Terms of Service ("Terms") govern your access to and use of our website, telehealth platform, and related services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms.

    1. Acceptance of Terms

    By creating an account or using our Services, you agree to comply with and be legally bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

    2. Medical Disclaimer

    IN CASE OF A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY.

    Nexium Care Hub provides a technology platform to connect patients with independent, licensed healthcare providers. We do not provide medical advice, diagnosis, or treatment ourselves. The information provided on our website is for general informational purposes only and is not a substitute for professional medical advice.

    3. User Accounts

    To use certain features of the Services, you must register for an account. You agree to:

    • Provide accurate, current, and complete information.
    • Maintain the security and confidentiality of your login credentials.
    • Notify us immediately of any unauthorized use of your account.
    • Take responsibility for all activities that occur under your account.

    4. Telehealth Services

    By utilizing our telehealth services, you consent to receive care via interactive audio, video, and asynchronous messaging. You acknowledge that telehealth has limitations compared to in-person care, and your provider will determine if telehealth is appropriate for your specific condition.

    5. Payment and Billing

    You are responsible for all fees associated with the Services. We will provide estimated costs before your appointment. If you use insurance, you are responsible for any copayments, coinsurance, or deductibles required by your plan. We reserve the right to modify our pricing at any time.

    6. Prohibited Conduct

    You agree not to:

    • Use the Services for any illegal or unauthorized purpose.
    • Interfere with or disrupt the integrity or performance of the platform.
    • Attempt to gain unauthorized access to our systems or other users' accounts.
    • Submit false or misleading information.

    7. Termination

    We reserve the right to suspend or terminate your access to the Services at any time, with or without cause, and without prior notice, if we believe you have violated these Terms.

    8. Contact Information

    If you have any questions about these Terms, please contact us at support@nexiumcarehub.com.